Burnout & Stress

Burnout Scale

The Burnout Scale is a 21-question measure of work-related burnout, particularly in occupations involving intense interpersonal contact. The widely used Maslach model frames burnout in three dimensions: emotional exhaustion, depersonalization (cynicism), and reduced personal accomplishment.

Questions
21
Est. time
~8 min
Delivery
Online · remote
Scoring
Automatic

What does the Burnout Scale measure?

  • Emotional exhaustion — feeling emotionally drained by work
  • Depersonalization — detached/cynical attitude toward others
  • Personal accomplishment — sense of competence and achievement at work

Who is it for?

Used to screen for burnout risk in employees, especially in healthcare, education, and service sectors.

How is the Burnout Scale scored and interpreted?

Questions are scored by frequency (total 0–126). In the Maslach model the dimensions are evaluated separately: high emotional exhaustion and depersonalization with low personal accomplishment indicate a profile at risk for burnout.

Frequently asked questions

Which three dimensions does the burnout scale measure?

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It measures emotional exhaustion, depersonalization (cynicism), and reduced personal accomplishment.

Does the burnout test have a single total score?

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In the Maslach model burnout is evaluated across three separate dimensions; for interpretation they are not reduced to a single overall score.

Who is the burnout scale for?

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It is administered to adults working in occupations with intense interpersonal contact (healthcare, education, call centers, social work).

Related scales

Source: Maslach, C., & Jackson, S. E. (1981).

This page is informational and does not contain the actual questions. The Burnout Scale is a screening/assessment tool and does not provide a diagnosis on its own. Results should be interpreted only by a licensed mental-health professional as part of a clinical evaluation.

Administer the Burnout Scale to your clients

With Psikometri, assign this scale remotely via a single link; results are scored automatically and turned into a report. No credit card required.

  • Automatic scoring and severity band
  • One-click, branded PDF reports
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